Reservation Agent
25hours Hotel The Oddbird, Jakarta, IN
Company Description
COME AS YOU ARE AND SHOW WHAT YOU CAN
Towering over Jakarta’s prime SCBD district 8 Complex, 25hours Hotel The Oddbird is set to open soon as the first 25hours Hotel in Asia that offers a hybrid mix of both hotel accommodation and serviced apartments. Comprises with 210 hotel rooms and suites, also 135 fully furnished serviced apartments, each enjoying a generous amount of space and spectacular views of Jakarta’s skyline. The property also offers F&B outlets, meeting rooms, a ballroom, and a recreational facility that includes a 24-hour fitness center, an outdoor swimming pool, a steam room, a sauna, and whirlpools.
25hours Hotel The Oddbird is a place like no other, made for the others. A place where more is more, embracing the diversity, full of funky friction. An eden of opposites - a paradise of paradoxes. The odd bird of Jakarta.
Job Description
First impressions are everything!
As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Record special billing arrangements for groups and conventions
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Up-sell and promote Hotel facilities & services at every available opportunity to maximize sales revenue
Qualifications
Your experience and skills include:
- Service focused personality is essential
- Good communication skills
- Minimum 1 year of experience in a similar capacity or preferably in the area of guest services/tele-marketing
- Strong knowledge of Opera Cloud and other Reservations systems
- Well-presented and professionally groomed at all times
Additional Information
In compliance with employment laws in Indonesia, this position is only open to Indonesians.
