Cluster Director of People & Culture

Company Description

Every Detail, a Story

Founded in 2025, LUURA is a curated collection of artful hotels – part of the Morgans Originals by Ennismore - embodying the spirit of curiosity and a culture of generosity. Born of a passion for art, design, and all things beautiful, we offer rare access to singular experiences in an atmosphere of uncommon beauty. Combining the local expertise of an intimate boutique stay with the service and amenities of a luxury escape, LUURA represents a new kind of hospitality.

At LUURA, work isn’t just a job - it’s life on the island. You’re surrounded by art, culture, and people who inspire you. Here, ideas are heard, individuality matters, and every day brings the chance to create something memorable. If you’re curious, creative, and love making moments that last, you’ll feel right at home.

The Island Chapter: Two Openings

We’re bringing LUURA to Paros with two distinctive hotels:

• Luura Paros Cliff – Opening April 2026 with 39 suites, two Rikas-curated restaurants, and a host of spaces to explore.
• Luura Paros Sand – Opening the following year with 45 suites and vibrant F&B venues that capture the island’s spirit.

Born of curiosity, raised on culture, these two properties are an invitation to uncover the unexpected — from sea-view suites to buzzing beach clubs — in settings that feel intriguingly unfamiliar yet deeply comfortable.

Job Description

Your Role in the Story

As our Cluster Director of People & Culture, you’ll be at the heart of shaping the teams and culture that bring our two unique hotels to life. You’ll ensure every touchpoint — from recruitment and development to engagement and wellbeing — reflects our values and supports both our people and our business success.

This role is about people leadership with a creative edge: building talent, fostering a culture that scales with our growth, and creating an environment where every team member contributes to making LUURA unforgettable.

Key Responsibilities

• Ensure all People & Culture practices, policies, and procedures comply with local legislation, industry standards, and company values.
• Prepare monthly reports, set budgets and forecasts, and contribute to annual business planning with the leadership team.
• Develop staffing plans, liaise with agencies, and lead recruitment, assessment, and selection of management and key roles.
• Design competitive wage and salary systems, oversee payroll and benefits, and review market trends to attract and retain talent.
• Act as an internal consultant for grievance resolution, collective bargaining, and employee representation, ensuring fair and consistent practices.
• Implement performance management systems, review promotions, and prepare succession plans for middle and senior management.
• Identify training needs, design and deliver programs, and equip employees with new skills for evolving business demands.
• Foster a strong workplace culture through communication, recognition programs, newsletters, and staff social activities.
• Oversee compliance with health and safety regulations, employee welfare initiatives, and staff facilities.
• Recruit, coach, and mentor P&C team members, conduct performance reviews, and build high-performing, professional teams.
• Lead regular departmental meetings, ensure open communication channels, and drive cross-department alignment.
• Carry out additional duties as assigned by management, adapting to evolving organizational needs.

Qualifications

Who We’re Looking For

• Minimum of five years at a similar role in luxury hotel.
• Bachelor's degree.
• Highly professional presentations and communication (oral and written) skills.
• English fluency.
• Proficiency with standard Microsoft Office.
• Ability to perform critical analysis.
• Naturally warm, friendly, and attentive.
• Excited to work in a fast-moving, people-first environment.
• Passionate about culture, art, and authentic hospitality.
• A team player who thrives on collaboration and connection.

Additional Information

Perks You’ll Love

• Team rates at LUURA, Ennismore & Accor properties worldwide.
• Discounts at our restaurants, bars, and cafes.
• Access to art, cultural events & live music nights.
• Recognition that matters — from surprise gifts to team celebrations.
• Beautiful team spaces & comfortable accommodation (where applicable).

Ready to Dive In?

Bring your energy, your ideas, and your true self — and let’s create something unforgettable together.

📍 Apply now and start your journey with LUURA.