Credit Manager

Company Description

We are looking for a Credit Manager to join the pre-opening of SLS The Red Sea.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct Food & Beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart.  At Ennismore, we are ambitious, and this project is a perfect example of that.  If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

Job Description

• Review and evaluate credit applications from corporate clients and event organizers.
• Assess the creditworthiness check of companies or individual using SIMAH (Saudi Credit Bureau) and Bayan Credit Bureau.
• Ensure proper documentation and approvals are in place before extending credit.
• Track and follow up on outstanding accounts receivable; manage collection efforts in line with hotel policy.
• Interact with clients professionally to resolve overdue accounts and billing disputes.
• Conduct monthly credit meetings with management, and weekly meetings if there are major concerns in accounts receivable.
• Understand the Days Sales Outstanding ratio and propose effective measures to reduce it
• Ensure proper communication with the front office to align in-house billing with purchase orders, reservations, and related documentation.
• Prepare dunning letters and support legal collection processes if needed.

Qualifications

• Bachelor’s degree in finance, Accounting, or a related field.
• 3 years of experience in credit management, ideally within the hospitality industry.
• Strong understanding of hotel accounting systems such as Opera, MICROS.
• Ability to work effectively in a fast-paced, customer-focused environment
• Fluency in English; Arabic language skills are highly desirable

Additional Information

• Good communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

We are an inclusive company and our ambition is to attract, recruit and promote talent.