Mini Bar Attendant

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking a dedicated and customer-focused Mini Bar Attendant to join our team at our luxurious resort in Phu Quoc, Vietnam. As a Mini Bar Attendant, you will play a crucial role in enhancing our guests' experience by ensuring that in-room mini bars are well-stocked, meticulously maintained, and accurately billed.

• Restock and replenish mini bars in guest rooms with beverages, snacks, and other items
• Conduct regular inventory checks and maintain accurate records of mini bar consumption
• Ensure mini bar fridges are clean, organised, and in proper working condition
• Process guest charges accurately and efficiently
• Respond promptly to guest requests for additional mini bar items
• Collaborate with housekeeping staff to coordinate mini bar servicing during room turnovers
• Adhere to hygiene standards and food safety regulations
• Report any maintenance issues or discrepancies to the appropriate department
• Assist in tracking mini bar consumption trends to optimise inventory management
• Maintain a professional and friendly demeanour when interacting with guests

Qualifications

• High school diploma or equivalent; experience in hospitality is preferred
• Strong attention to detail and excellent organisational skills
• Basic maths and computer skills for inventory management and billing
• Physical ability to lift and carry supplies and walk for extended periods
• Exceptional communication and customer service skills
• Knowledge of mini bar operations and refrigeration equipment
• Ability to work independently and as part of a team
• Familiarity with food and beverage inventory management practices
• Understanding of local health and safety regulations
• Basic knowledge of guest privacy and security protocols
• Flexibility to work various shifts, including weekends and holidays
• Proficiency in English; knowledge of Vietnamese or other languages is an advantage

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.