Housekeeping Runner

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking an enthusiastic and efficient Housekeeping Runner to join our team at our luxurious resort in Phu Quoc, Vietnam. As a Housekeeping Runner, you will play a crucial role in ensuring the smooth operation of our housekeeping department by efficiently organising and distributing clean linen and amenities throughout the hotel premises.

• Organise and distribute clean linen and amenities to both Rooms and Food and Beverage departments
• Conduct quality checks on clean linen received, rejecting any that do not meet our high standards
• Issue clean linen to outlets, banquets, and spa upon exchange of soiled linen
• Accurately record linen transactions in allocated record books
• Wash and press small linen items such as cocktail napkins and tray cloths in-house
• Prepare outgoing Rooms & F&B linen for outsource laundry company
• Deliver clean linen to Housekeeping pantries
• Fulfil guest requests related to Housekeeping (excluding suite cleaning)
• Assist in Rooms operations (e.g., hanging curtains, delivering air purifiers)
• Support Laundry/Uniform Room operations when required
• Maintain cleanliness and organisation of work areas, including laundry, linen room, and pantries
• Adhere to Work Safety and Health (WSH) policies and procedures
• Attend and contribute to colleague meetings and related activities

Qualifications

• Primary School Education
• Basic English communication skills (written and spoken preferred but not essential)
• Previous experience in housekeeping or hospitality is advantageous
• Excellent interpersonal skills with multi-cultural awareness
• Ability to work effectively in a team environment
• Strong service orientation with keen attention to detail
• Efficient and able to work independently under pressure in a dynamic setting
• Flexibility to embrace and respond to change effectively
• Self-motivated with high energy levels
• Physical fitness to manage the demands of the role
• Basic understanding of hotel operations
• Strong time management and organisational skills
• Commitment to maintaining high standards of cleanliness and hygiene

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.