Barista

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking an enthusiastic and skilled Barista to join our vibrant café team in the beautiful island paradise of Phu Quoc, Vietnam. As a key member of our food and beverage department, you will be responsible for crafting exceptional coffee experiences for our diverse clientele of locals and international tourists.

• Prepare and serve a wide range of high-quality espresso-based drinks and speciality coffees, including traditional Vietnamese coffee
• Maintain a clean and organised workspace, ensuring proper hygiene standards and equipment maintenance
• Provide warm, friendly, and efficient customer service, creating a welcoming atmosphere for all guests
• Assist with food service, including light meals, pastries, and local snacks
• Manage opening and closing duties, including cash handling and stock rotation
• Upsell daily specials and menu items to enhance customer experience and boost sales
• Collaborate with team members to ensure smooth café operations during peak tourism periods
• Educate customers about coffee origins, brewing methods, and Vietnamese coffee culture
• Adapt to the fast-paced environment of a popular island destination

Qualifications

• Minimum of 6 months' experience as a Barista in a busy café or hospitality setting
• Comprehensive knowledge of coffee extraction techniques, milk texturing, and grinder calibration
• Familiarity with Vietnamese coffee preparation methods and local coffee culture
• Basic food handling and hygiene certification (or willingness to obtain)
• Excellent customer service skills with a friendly and professional demeanour
• Strong communication abilities in English; knowledge of other languages is a plus
• Demonstrated ability to multitask and remain calm under pressure
• Flexibility to work across various shifts, including mornings, weekends, and public holidays
• Team player attitude with a passion for creating positive guest experiences
• Physical stamina to stand for extended periods and work in a tropical climate
• Responsible Service of Alcohol (RSA) certificate or equivalent (or willingness to obtain)
• A keen eye for detail in presentation and quality control

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.