Stewarding Supervisor

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking a highly organised and efficient Stewarding Supervisor to join our team in Phu Quoc, Vietnam. As a Stewarding Supervisor, you will play a crucial role in maintaining the cleanliness and operational efficiency of our kitchen and food service areas. This position requires a detail-oriented individual with strong leadership skills and a commitment to maintaining high standards of hygiene and safety.

• Oversee and coordinate the daily activities of the stewarding team, ensuring all tasks are completed to the highest standards
• Train and mentor stewarding staff on proper procedures, equipment usage, and chemical handling
• Assist in creating and managing staff schedules to ensure optimal coverage
• Conduct regular inspections of kitchen areas, dishwashing stations, and equipment to maintain cleanliness and functionality
• Ensure compliance with all health and safety regulations, including food safety protocols
• Manage inventory of cleaning supplies, chemicals, and kitchen equipment
• Coordinate with other departments to support smooth kitchen operations and event setups
• Implement and maintain quality control measures for cleanliness and sanitation
• Troubleshoot and report any equipment malfunctions or maintenance issues
• Assist in the development and implementation of standard operating procedures for the stewarding department
• Participate in departmental meetings and contribute to continuous improvement initiatives

Qualifications

• Minimum of two years' recent experience in a kitchen environment, preferably in a high-volume setting
• At least one year of experience in a supervisory role within the hospitality industry
• Food Safety Level 2 certification or equivalent (essential)
• COSHH (Control of Substances Hazardous to Health) certification or willingness to obtain
• Secondary school diploma or equivalent
• Fluent English language skills, both written and verbal
• Demonstrated ability to lead and motivate a team effectively
• Excellent organisational and time management skills
• Strong problem-solving abilities and capacity to work independently
• In-depth knowledge of safe working procedures for hazardous materials and kitchen equipment
• Proven track record of achieving and maintaining high standards of cleanliness and hygiene
• Impeccable personal grooming and presentation
• Proficiency in Microsoft Office suite, particularly Excel, Word, and Outlook
• Understanding of inventory management and supply chain processes in a kitchen environment
• Familiarity with health and safety regulations specific to food service operations
• Ability to work flexible hours, including evenings, weekends, and holidays as required
• Physical stamina to stand for extended periods and lift up to 25 kg when necessary

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.