Food and Beverage Supervisor
SO/ Auckland | 67 Customs Street East, Auckland CBD, Auckland 1010, New Zealand
Company Description
SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. SO/ Auckland is located in the heart of Auckland's CBD. With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms.
We are currently look for a Permanent Full-Time Food and Beverage Supervisor (40 hours) who is hands on and has a keen eye for detail to help us deliver the best Guest Experience! We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore!
Job Description
- Assisting in the smooth operation of the Food & Beverage department
- Creating a seamless dining experience for our guests, making everyone feel welcome and valued
- Constant communication with all departments
- Ensuring all team members are confident and competent in selling menu items, beverage items and hotel services.
- Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience
- Supervising, guiding and training the team in departmental policy and procedures as well as product knowledge
- Develop a sales approach and passion for driving and generating business
- Promote and ensure strong communication of ALL (Accor Live Limitless) and the Ennismore 'Dis-loyalty' memberships as key loyalty benefit programs.
Qualifications
- 2 years experience in a supervisory role
- Articulate verbal communication and passion for building a rapport with our guests
- Current LCQ certificate (Preferred)
- Be flexible - you are required to work a variety of shifts, including late nights, public holidays and weekends
- Ability to work well under pressure, think on your feet and ability to make quick decisions
- Prior Food and Beverage experience in a 4 or 5 star hotel environment
- Exceptional grooming and articulate in communication
Additional Information
SO/ BENEFITS
- Staff meal provided per shift
- Uniform and dry-cleaning of uniform
- International accommodation and retail discounts across varying Accor Hotels properties
- Family & Friends Hotel Discounts
- Ongoing reward and recognition incentives and awards.
- Opportunities for further development and worldwide career progression
- Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, you're welcome to let us know.
