Front Office Team Leader – Night

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations:

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining:

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities:

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service:

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job Description

The Front Office Night Team Leader is responsible for overseeing the operations of the front office during the night shift, ensuring smooth and efficient guest services, and maintaining operational excellence. This position involves supervising the night team, ensuring accurate and timely completion of night reports, handling guest inquiries, and managing administrative tasks. The Night Team Leader will also be tasked with coordinating the night audit process, ensuring that financial records are accurate, and reporting to the Front Office Manager or Night Manager.

Qualifications

• Education:

  • High School Diploma or equivalent required; College degree in Hospitality Management or a related field preferred.

• Experience:

  • Minimum of 2 years of experience in a front office or hotel operations role, with at least 1 year in a supervisory position.
  • Experience with hotel management software (e.g., Opera, Fidelio, or similar systems) is preferred.

• Skills & Abilities:

  • Strong leadership and team management skills.
  • Excellent communication skills (verbal and written).
  • Exceptional problem-solving and decision-making abilities.
  • Proficient in basic accounting principles and financial reporting.
  • Ability to work under pressure in a fast-paced environment and handle guest concerns effectively.
  • Attention to detail and accuracy in all tasks, particularly when handling financial data and night audit responsibilities.
  • Ability to work independently and as part of a team, demonstrating flexibility and initiative.

Additional Information

1. Competitive Salary and Compensation:
   • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
2. Training and Development Opportunities:
   • Access to training programs and development opportunities to enhance skills and advance within the company.
3. Career Advancement:
   • Opportunities for career growth and advancement within the Rixos Hotels group.
4. Health and Wellness Benefits:
   • Comprehensive health insurance coverage.
5. Employee Recognition Programs:
   • Recognition programs to acknowledge and reward outstanding performance and dedication.
6. Work-Life Balance:
   • Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
7. Uniforms and Dress Code:
   • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
8. Social Events and Activities:
   • Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
9. Transportation Services:
   • Transportation services.
10. Employee Wellness Programs:
    • Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.